服务人员英文自我评价总结推荐
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很多人对志愿者的认识仅限于书籍与网络,但是有一群人一直热心于公益事业。所以英文的自我评价要怎么写呢?下面是小编为大家带来的范文,相信对你会有帮助的。
服务人员英文自我评价总结推荐 1
It is my pleasure to take part in this pilot['pail?t] recruiting[ ri'kru:t ]process [ pr?'ses ]. To become a pilot, that is the dream in many young minds, and I am one of them.
I hope I can make a good performance today. I'm confident [ 'k?nfid?nt ] that I can succeed .Now I will introduce myself briefly [ 'bri:fli ]简短地
I am 23 years old, born in xunke County , Heilongjiang Province. And I come from Harbin Normal University. My major [ 'meid?? ]主
修 is the subject of life science [ 'sai?ns ]. And I will graduate in 2013 and got a bachelor's[ 'b?t??l? ]学士 degree [ di'gri: ]学
位. In the past three years, I spent most of my time on study. I passed CET4 and the country computer two stage have an exam [ ig'z?m ]. And I have acquired [ ?'kwai? ] 获得
asic[ 'beisik ] knowledge of my major. I have good learning ability,
I can quickly accept the new knowledge and adapt to the new environment.
In my spare time, I like running, basketball, especially basketball , because playing basketball can let me feel happy, also can let me have a better coordination [k????:dn?e???n]协
调, reaction [ri??k??n] 反应more agile [??d??l] 灵巧
的, while playing basketball can also deepen [?di:p?n] 加深
the friendship between friends, improve our team work.
Flying in the blue sky, one feels free and pleasant. However, to be a true pilot, one has to have high quality [?kw?liti]and great personality [?p?:s??n?liti] 人
品. I have been working hard with great effort in the past, and I will continue to do so in future. And I will try my best.
That’s all. Thank you for giving me the chance.
服务人员英文自我评价总结推荐 2
Over the past year, under the care, concern and support of the leaders of the company, with the understanding, cooperation and help from all my colleagues, I have focused on our business development objectives and focused on the "four grasping", effectively preventing the project investment risks. At the same time, promote the company's business continued and healthy development. Report on the main work is as follows:
First, grasping learning, and constantly enhance their ability to perform their duties
In order to enter the work role as soon as possible, I accept the company on the basis of on-the-job training, one is to pay close attention to the company's management system to learn, fully understand the company management requirements; the second is through contact with the company leadership and conversation, communication and communication with colleagues, A comprehensive understanding of the company's development strategy, business philosophy, the idea of wind control, and business operations and risk management model; Third, through the Internet and other channels to learn from the industry's extensive experience in wind control management practices and practices, and constantly enrich and improve their knowledge and knowledge of wind control Actual experience reserves, for high efficiency, high-quality job performance responsibilities to lay a solid foundation.
At the same time, strict demands on themselves, take the lead in the implementation of the company's management requirements, conscientiously perform their duties, and consciously obey the leadership of the work arrangements, so dry line, love line, fine line.
econd, grasping departmental cooperation, and continuously improve the efficiency of wind control
ince joining the Company, I have fully utilized our expertise and actively cooperated with business departments to carry out project demonstration and due diligence risk investigation in accordance with the Company's business operation and wind control process. Through the on-the-spot investigation and data review, the Company comprehensively, objectively and accurately revealed the main potential risk points of each business. Based on careful analysis of risk causes, predicted risk results and risk controllability, the Company actively communicated with the business departments Exchange, on both sides that meet the company's wind control standards, the timely development of wind control program, according to the procedures reported to the approval, do not meet the requirements of the wind control, the business sector initiative to withdraw the project application.
On the other hand, strict capital investment. According to the operational characteristics of different business operations and the risk of the link, in the pre-clear operating procedures on the basis of the requirements of wind control personnel to participate in the whole, one by one gatekeeper.
Good interaction and effective communication not only enhance mutual understanding and cooperation between departments, but also greatly improve the efficiency of each other, but also enhance the risk control department of the risk control initiative, comprehensive, targeted and accurate . Over the past year, has participated in 83 projects in the risk assessment, which participated in 19 projects due diligence risk survey, through the review of 46, with the implementation of approved investment projects 38.
Third, pay attention to monitoring investment projects, and continuously improve the level of risk warning
Adhere to regular investment from time to time account analysis, the risk of each investment changes in a timely manner tracking and monitoring, timely detection of risk signs. On the basis of the proposed risk mitigation proposals on a case-by-case basis, promptly and in writing to the business sector issued a risk reminder and receipt of follow-up until the risk of hidden risks to eliminate; have significant risk of investment projects , Actively cooperate with the relevant departments to carry out risk analysis, the development of measures to resolve, the whole involved in risk disposal, which will "dead" account into a "live" wind control; the other hand, do a good job on business and business operations After the supervision and post-evaluation work, through the past has been doing business files, operating procedures, methods of operation and risk control measures re-examination, review, timely detection of due diligence, business operations and risk management, contract management deficiencies, for further Improve the means of wind control, improve the wind control system, strengthen the management of wind control and strengthen the training of operators laid the foundation.
Fourth, grasp the internal control system, and constantly improve the risk management mechanism
In accordance with the requirements of the Company and with the guidance and help of the Company's leaders, the Company fully communicated with the responsible persons of the relevant business departments. Based on the Company's existing risk management system and the actual operation and operation and management of the Company, the Company formulated the Financial Operation and(Shareholders) Credit Management and Interim Measures ", which clarified and standardized the work responsibilities and operational requirements of the various posts in various departments. At the same time, in order to facilitate the business personnel to "order" the contents of a comprehensive understanding and implementation, also in the corresponding "rules" based on the chart in the form of operational flow chart, so that procedures operate at a glance.
In the past year, although I have done some work, but there is still a big gap from the leadership requirements, there are still some shortcomings, mainly in: First, the wind control accuracy has yet to be further improved; Second, the team action Awareness has yet to be further enhanced.
To this end, I will continue to worship you as a teacher, to comprehensively strengthen the wind control theory and practical experience of learning, and continuously improve the level of work and ability to control the wind; the second is to strengthen team unity and cooperation, strengthen communication with the department Coordinated and actively cooperate with the business sector to strictly control the risk, and constantly expand their business areas, and strive to promote the company's business comprehensive, rapid and healthy development; Third, the overall experience and lessons learned, and effectively do a good job of wind control organization and management system and mechanism, Risk management system based on process control as the core, corporate governance and risk control organization construction and team building as the means, risk identification, analysis, control and disposal as the focal point; Fourth, strengthen the risk management system and operational procedures Implementation of the supervision, give full play to the risk control system of hedging, insurance, insurance functions; five is actively organizing the operator's business knowledge and risk management skills training, and comprehensively improve the quality of front-line staff and the ability to control the wind.
服务人员英文自我评价总结推荐 3
I July 20, 20__ - October 31, 2010 to Guangzhou City Phoenix hotel internship, this time I have a great harvest. Hotel service is a mixture of tangible products and intangible services, the hotel service quality evaluation criteria is the guest's "satisfaction." Guests in the buyer's market should take the customer demand as the starting point of the marketing work, the lobby on behalf of the hotel and guests to meet the needs of the guests of the hotel services to accept complaints from customers to solve customer problems, is the hotel's nerve center. It is based on these, the status and role of the lobby is particularly important.Although the front lobby is not the hotel's main business sector, but the hotel's market image, service quality and even management level and operating efficiency has a crucial impact. The Front Office is the crowning touch to hotel management. Through this in the Phoenix hotel close to four months of internship, I benefit greatly. The hotel is tantamount to a microcosm of society. The internship is undoubtedly for the near future into the community I provide an important opportunity.
1, to improve communication skills: As a front desk receptionist, as the hotel front-line staff, and the guests contact is face to face, is the most direct. Often receptionist word can affect the guests on the hotel's overall impression, and even affect the mood of the guests all day. How to make your own language so that guests hear comfortable, happy to hear, as a front desk receptionist must learn the course. Of course, communication is not limited to the guests, but also between colleagues, or even to the higher level. People can not help but not have emotional volatility, but this emotional fluctuations tend to affect the mood of others. How to adjust their own mentality, with the best attitude to face the guests, the face of colleagues and even higher, how to bring someone the best smile, every day I seriously think about the problem. In this internship, I not only in communication skills have been improved, but also learned how to adjust the mentality of self.
2, emergency response capacity to improve: work in the front desk, every day must be ready for battle. Because as a front desk receptionist, every day to receive different guests, in the face of different events. Guests can not help some of the guests will not be polite, and even the receptionist will be outrageous. Faced with this situation, how to appease the feelings of the guests, but also to protect the interests of the hotel and its own security, for me is another test.
3, the ability to work independently improved: Through this internship, I am deeply aware of the need to learn their own ability to do this must be their own reason. Only to develop their own independent ability to work in progress. in Work, there are problems, do not understand should be bold to ask colleagues, rather than pretend to understand. Work independently, gain experience, and finally get the most suitable for their own things.
4, service awareness: as a front desk receptionist, always represents the hotel. Whether in the workplace, or walking on the road, as long as the uniforms of the hotel should always have to provide guests with the best service mean. We are the angel of the City of Smiles, all for the guests, for the guests of all, for all guests.
(B) practical experience
1, their own shortcomings and shortcomings: Through this internship, I re-see their own shortcomings and shortcomings. In the language ability is still not very fluent in communication with the guests. Daily visitors to the Phoenix Hotel are mainly domestic guests as well as Japanese guests.However, during the Canton Fair, the hotel is the main source of foreign guests. Because of their ability to speak English is not very good, resulting in communication barriers with the guests. And because of their own lack of work experience in the hotel, leading to work should not appear wrong, for the colleagues to bring a lot of inconvenience. On the other hand, at work, some of my shortcomings is revealed. Such as not careful enough work, not enough to accept criticism of colleagues and so on. But through this nearly four months of exercise, I have been in constant corrections.
2, employment prospects According to incomplete statistics, there are currently more than 9,000 hotels across the country, the hotel talent gap of more than 100,000. And now most of the hotel's grass-roots staff are mostly secondary or tertiary education. I think the current lack of hotel industry is still highly educated professionals. However, even with a high degree, is still unable to become a manager. As a manager or must have many years of work experience. Among them, front-line work experience is very important. Therefore, as a graduate of the college students, it is absolutely not a master, must be prepared to accept the challenge.
(C) internship ideas and recommendations
1, idea: this internship gives us a good opportunity to understand the society. Is that we really into the community before an important step. Law of the jungle has been unable to change the survival of the principle. Want to be successful, you must work harder than others. The internship faced a lot of problems that had never been encountered before. Such as interpersonal problems, guest relations, poor mental state and other issues. But through this nearly four months of learning and improvement, I both in the psychological or ideological have been a lot of progress.
服务人员英文自我评价总结推荐 4
I am cheerful and optimistic, positive, honest, honest, kind, helpful, in the two years of work experience and leadership and colleagues to deal with harmonious relations, can get the trust and support of colleagues.
trong sense of responsibility, although in the HSBC Group two years of work are at night to work for foreign customers, but not afraid of hard work and fatigue, with a good mental outlook and meticulous and thoughtful service for customers to solve various difficult problems; Attentive, attentive, careful, in customer service process several times to find customers fill in the information errors, and communicate with customers to help customers reduce the difficulties and losses; hard work, continuous learning, strong learning ability and learning Awareness, although in the process of school education English level in general, but two years in foreign banks in the practice of customer service work and longer-term English training, has a good listening, speaking, reading and writing skills.
Work closely with others, be organized, be able to distinguish between priorities, grasp the method to be able to handle a number of affairs at the same time, high efficiency, many times by the department heads of recognition; have a strong sense of teamwork, through the training of new employees and the coordination of the business, I have a certain degree of teamwork and a strong sense of the overall situation; good for the new work to the older generation to learn, to grasp, adaptability and independence ability.
服务人员英文自我评价总结推荐 5
I have been to work since ____,has engaged in technical, production manager, marketing manager, production vice president, director and other post production work, familiar with the manufacturing enterprises of production planning, logistics management and control process to control a certain amount of manufacturing Technology and equipment knowledge, and work in the long-term accumulated valuable technical, production, logistics, quality management, manufacturing process on the set, on-site planning to have a more solid foundation. I have excellent leadership and team work spirit and extensive knowledge, adaptable, good at thinking and innovation. Familiar with the ISO9001 system can efficiently run, familiar with ERP system operation procedures, to the preparation and implementation of the operation of various departments to develop enterprise management system processes and can be skilled in using quality management system and the transformation of production systems to manage the enterprise. Sincerely hope we can have opportunities to cooperate with you and seek common development.
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