关于给国外客户的道歉信5篇

如果是对一个外国人,就可以简单的说iapologizeforour/mynegligenceofservice.whatelseicandoforyou?关键是态度要诚恳。以下是小编整理的关于给国外客户的道歉信范文。欢迎大家参考!

关于给国外客户的道歉信1

关于给国外客户的道歉信2

Dearcustomer,

IamtheGMofthehotel.Iamsorrytohearyouarenotpleasedwithus.Firstletmethankyouforyourcomingtoourhotel.Youareafriendlyandpolitecustomer.Second,Iwouldliketomakeanapologytoyouforourbadservice.Afewdaysagoyouwenttoourhotel.Whenyougotthere,ourwaitersdidn'thelpyouwiththebaggagequickly,whichyouhadcomplainedaboutformanytimes.AssoonasIknewaboutthat,Ifeltveryangry.Howcanwedothatforcustomers?NowIamgladtotellyouthatsomethinghasbeendone.Thewaiterswhowereondutythatdayhavebeencriticized.Theyhavemadeapromisethatwouldnothappenfromnowon.SoIhopeyoucanforgiveusandcometoourhotelagain.Asweknow,customeristheGod.Ifyouhaveanyquestionsorsuggestions,pleasecallusanytimeanywhere.Thankyouagain.

关于给国外客户的道歉信3

DearMr.Shu

IwouldliketothankyouforchoosingtheChinaWorldHotelforyourrecentlystay.

Onbehalfofmanagementandstaff,pleaseacceptmysincereapologiesforthefailedtoextendyourGoldenCirclebenefitsoftheKingSizebed,goldencircleappropriatefloorandnewspaper.

duringyourstaywithuson01-08thNov.

Asourvaluedguest,yourcommentsandfeedbackareofutmostimportancetous.Mr.Shu,shouldyouchoosetoreturntoourhotel,pleaseletmeknowandIwillensurethatyourstaywillrestoreyouconfidenceinthequalityserviceuponwhichtheGoldenCirclestands.

Myapologizeonceagainandthankyoufortakingtimetobringthismattertoourattention.

Wearelookingforwardtowelcomeyoubacktohotelagainifyouwouldliketogiveuschancetocorrectourmistake.

Shouldyouhaveanyinquiries,pleasefeelfreetocontactme.

Kindandbestregards.

AlfredZhuang

FrontOfficeManager.

关于给国外客户的道歉信4

因迟复来信致歉

becauseofansweringone'sletterlate

deardavid:

iamafraidthatyouwillthinkmeunpardonablynegligentinnothavingansweredyourletterdated7，decembersooner，butwhenihavetoldyouthereason，itrustyouwillbeconvincedthattheneglectwasexcusable。whenyourletterarrived，iwasjustinhongkong。asmyfamilycouldnotforwardittomeduringmyabsence，ithasbeen，therefore，lyingonmydeskuntilthemomentwhenitookitup。nowthefirstthingihavetohastentodoistowritetoyouthesefewlinestoexpressmydeepregret。

ienjoyedmanypleasantsightsduringmytrip。ishallbepleasedtogiveyouanaccounttoofthemwheniseeyounext。

sincerelyyours，

tom

亲爱的戴维：

请原谅我收到您12月7日的来信后迟迟未复，现将原因告诉您，相信您务必会谅解的。您的来信到来时，我正巧在香港，家人无法及时转递。你的信一向放在我写字台上，直到我回到才看见，拖至这天才回信，深表歉意。

这次出去旅行饱览了许多美丽景色，下次见到您时，将告诉您一切。

关于给国外客户的道歉信5

DearMr.Li

IthasbeenbroughttomyattentionthatuponcheckinginatChinaWorldHotelonJun2,1999

Yourexperiencewasoneofdifficulty.

Iwouldliketoexpressmysincereapologiesforthepoorattitudeofourreceptionistwhensheadvisedyouoftheerrorinyourreservation.thereissimplynoexcuseinherbehaviorasIassureyouthatthenecessaryactiongasbeentakentorectifythelackofserviceyoushouldhavereceive.

Unfortunatelytherewasanerrorinyourreservationregardingyourarrivaldate.IamunabletoidentifywheretheoversightoriginatedthroughmyinvestigationhoweverIregretthatyouwereinconvenienced.

Mr.Li,IdohopethatIcanassureyouthatyournegativeexperiencewasanisolatedincident,IlookforwardtowelcomingyoubackinverynearfuturesothatwecanrestoreyourconfidenceintheproductandserviceofShangri-LaChinaWorldHotel.PleasedonothesitatetocontactmedirectlyinbusinessorpleasurebringyoubacktoBeijing.

Sincerely,

AlfredZhuang

FrontOfficeManager